This guide will walk through steps to take when your Elgato Capture Deviceis not capturing sound from a source as expected. For technical specifications of newer 4K60 Pro MK.2 please see: Elgato Game Capture 4K60 Pro MK.2— Technical Specifications Capturing high-quality HEVC 4K60 HDR video from Xbox Series X/S, Xbox One X, PlayStation 5, PlayStation 4 Pro.

Dual-PC Setups: Game Capture 4K60 Pro MK.2 features an HDMI 2.0 input and output, and is thus capable of capturing and passing through high refresh rate signals such as 1080p240Hz and 1440p144Hz. This makes Game Capture 4K60 Pro MK.2 the ideal choice when using a two-PC streaming setup. Some consoles have certain limitations with what audio is sent over HDMI with a headset connected. Chat Link works with wired headsets that connect into your Xbox One, Xbox Series X/S, PlayStation 4 (PS4), or PlayStation 5 (PS5) controller. USB or Wireless headsets do not directly work and sometimes have workarounds, see the [USB/Wireless Headsets] section later in this article.

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Xbox Series and Xbox One use the same menu system. The instructions below are the same for both consoles. To record audio from a PC, the PC needs to output sound over the HDMI output of the graphics card. By default a PC can only output audio to one source at a time.

A. Buzzing can occur on the PlayStation 4 if the controller is connected to the console for power. The PlayStation 4's USB ports can cause noise in the controllers headset port. Be sure to charge the controller fully before use so that it can be used wirelessly during play or connect the controller to another USB power source such as a phone charger. These drivers are designed for software that was released a few years ago. All current Elgato Gaming software is for Windows 10, so these drivers will not be useful to the vast majority of users. They are only useful to people that have decided not to update their software. PCIe x16 slots are generally intended for use with Graphics Cards. PCIe 1x slots are generally for smaller add-in cards like Wifi Adapters, USB Adapters, or lower bandwidth capture devices such as HD60 Pro. According to the box, for you to successfully install your 4K60 Pro into your PC, you will need at least a 6th generation Intel Core i7 or an AMD Ryzen 7 CPU or better. You will also need a spare x4/x8/x16 PCIe slot and an NVIDIA GeForce GTX 10 series graphics card or better. Once you have all of those requirements, you can move onto the installation process. InstallationIf you have a PlayStation 5 plugged into 4K60 Pro and are using a 120Hz monitor, you will be able to play and capture at 1080p or 1440p 120Hz. In this example, 4K60 Pro does not work in the x1 slot due to the size of the slot, as well as the required speed. The Game Capture HD software can capture the analog line-in sound from a desktop PC when using the Game Capture HD60 Pro or Game Capture 4K60 Pro (MK.1) capture cards. Encode video on the capture device and record directly to your PC's hard drive without overloading its CPU. Elgato Game Capture 4K60 Pro hardware can't capture Dolby, DTS or other multichannel digital audio formats. It can capture standard stereo audio.

If you have a Xbox Series X/S plugged into 4K60 Pro and are using a 120Hz monitor, you will be able to play and capture at either 1080p 120Hz or 1440p 120Hz, depending on which resolution your monitor supports. Xbox Series X/S and Xbox One X/S allow users to send party chat audio to two outputs at the same time. Both to your headset as well as to your TV/Capture Card. In this guide we will go through the process of enabling this feature. Lane Width refers to the number of PCIe lanes supported by the physical slot. Larger slots can support more lanes, enabling higher speeds. But not all devices will use all of the lanes provided by a slot. Whencapturing a 120Hz signal, recording frame rate in the 4K Capture Utility will be 60fps. The 120Hz signal will be converted to 60fps during recording. These older drivers are designed for software that was released a few years ago. They are only useful to people that have decided not to update their software.

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In some cases, there may be communication issues between the TV/Monitor and the capture card, which prevents 1080p120 Hz from working correctly. If that is happening, please try the steps below: HDMI cables come in various lengths. The generally accepted max length of a HDMI cable capable of 1080p60 is 25 feet before signal degradation can occur.

If that process doesn't work due to some rare error, then you can also install the drivers manually by using the links below: Next, if you have NVIDIA GPU, that is a 20 series you want to change your 'Encoder' to NVENC H.264 (new) as this will take the load off your CPU and put it on your GPU.When you install Elgato Game Capture HD software for Windows 10/11 or Elgato 4K Capture Utility, the necessary drivers should automatically be installed. Learn how to disable YUV422 on PlayStation 4 and Xbox One - https://help.elgato.com/hc/en-us/articles/360034121551-Elgato-Game-Capture-HD60-S-YUV422-Must-Be-Disabled- In this example with the MSI B550M Mortar motherboard, when a M.2 SSD is installed, the PCIe x4 slot will be disabled. at 120Hz requires HDMI 2.1 due to the extreme bandwidth required. At this time there are no Elgato capture device that support HDMI 2.1. More on Elgato and HDMI 2.1 information can be found here. If the capture device is receiving a resolution or frame rate it does not support the No Signalmessage may be shown.