There is a small chance that homes and businesses could be flooded, causing damage to some buildings Every Post Office® branch has different cut-off times for paying in cash and for paying in cheques. If you deposit after the cut-off time an additional working day to processing times where relevant will apply. Sometimes the transaction might be an earmark added by a retailer to your account When you make a debit card transaction, the money is earmarked in your account. Once the amount you’ve spent leaves your account, we’ll remove the earmark . If you're registered for Online Banking, you can request a replacement card or PIN onlineor by using your Halifax Mobile Banking app. AER stands for Annual Equivalent Rate. Whenever you see an advert for a savings account which shows an interest rate, you will see the AER. This means you can use the AER to compare accounts. It shows what the interest rate would be if your interest was paid and compounded once each year.

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When you can view your credit card details in the app depends on when you reported your card as lost or stolen: Straightforward currency calculator. Choose your preferred currency and the amount you’d like to send in pounds or in the foreign currency. As one of our customers, you’ll be welcome in any of our branches where we’ll be happy to help you with all your day-to-day banking.Yes. As this account pays a variable rate of interest it can change over time. We’ll always let you know of any planned changes to the rate. Our account conditions (PDF, 210KB) explain when and how we do this. For example, we might review the interest rate if the Bank of England base rate changes. Trapped in the ice, the crew encounters the fearsome snow-goblins and ice-trolls. All looks grim until Grandfather Frost himself appears, down from the very roof of the world to see to their keep. A dazzling fantasy tale about a brave crew attempting to sail north to the eaves of the world, fighting snow-goblins and finding Grandfather Frost, all the while guided by the magical legend of Kalifax. The Captain wants to sail his ship, the Volantix, to the other side of the West, into spice winds and lazy islands that bloom like summer flowers. He'll have to take his crew under the rifters of the sky, past strange squeaking beasts, and through narrow icy seas. None of the sailors want to go, until Tom tells them the story of Kalifax, the magical elfin torch that burns brighter as danger gets greater, and will always keep you warm. Calls to 0800 numbers are normally free from UK landlines but charges may apply from mobile phones. Other numbers may vary depending on your service provider. Calls to 03 numbers are charged at no more than local rate.

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If you do not have a debit card for your account or if you prefer to, you can still use a pre-printed paying-in slip to pay cash in. As paying-in slips are personalised, you must present your own slip with your cash. Heavy rain associated with Storm Ciarán could bring some disruption to northeast England and southeast Scotland. Trained advisers are just a phone call away. Some essential and automated services are available 24 hours a day, 7 days a week. Other specialist services might have limited opening hours. Choose the card you want to view then select View card details again. This will display your 16 digit card number. You can only view details of active cards. Can we save you a trip?There are lots of ways to stay on top of your money that don’t involve going to a branch:We hope you can find an answer to your query online which will save you a trip to the branch. Online Banking can now allow you to: If you still have trouble, please call our helpdesk on 0345 602 0000(+44 1132 798 302from outside the UK). Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an adviser for more information. Relay UK Earnup to 1.80% AER/gross variable interest. The rate depends on your balance. See summary box for details.

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We’re happy to help with any general questions, so please get in touch through our social media channels. We’re sorry but we can't answer any account specific questions. Cheques paid in at a Post Office® will take at least one additional working day to credit your account. If you're paying in cash and cheques at the same time, you must use separate paying-in slips for each element. You will also need a cheque deposit envelope for the cheques. Important information The interest rate is variable. Interest is paid 12 months after you open the account. The rate applies to the full balance.If you're a user of British Sign Language (BSL) the SignVideo service gives you access to an online interpreter enabling you to communicate with us using sign language. Read or search online statements with your screen-reader, if you find it difficult to read paper versions. You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code that comes up on your phone. To find out more you can read the statement of responsibilities, which details what's expected of us, the lender and you the borrower. The Met Office issues warnings for rain, thunderstorms, wind, snow, lightning, ice, extreme heat and fog. These warnings are given a colour depending on a combination of both the impact the weather may have and the likelihood of those impacts occurring.

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Lines are open Monday to Friday, 9am - 5.30pm. (For use by customers with hearing impairments only) By completing this form, you agree to us recording all the details you share. We'll only use what you tell us in relation to this complaint. When you use a paying-in slip the funds will show in your account, and will be available for you to use from the day we receive them from the Post Office®. This will usually be the next working day.The following guides explain some of the most common things people want to know about their account. When someone is paying you for the first time, there’s an option to share your account details in our app. Make sure you have a stable internet connection. If you switch networks, you might get signed out or experience an error message. For example, if you use Wi-Fi at home and then your mobile data connection when you leave the house. If this happens, refresh the app and try again. If you have reported your debit card as lost or stolen you can view your card details in the app the following day.